Refund policy

If having purchased a product on putyourfeetup.com you change your mind within 7 days of receipt and decide that you no longer want the product which you ordered, contact us with proof of purchase and to advise that you wish to return the product and either seek a refund or a different product. We will then ask you to send the product back to us. When sending the product back it should be carefully packed to ensure no damage during transit back to us and we would also advise you to send it by registered post or to use a courier service. Returns should be posted to us within 7 days of receipt. To be eligible for a refund it must be received back by us unopened in its original packaging, unused and in perfect condition (as new). Note that we cannot accept returns on Gift Sets, Gift Cards or Sale items.

Once we confirm the returned product(s) satisfy the above conditions, we will credit the card / payment method used for the original purchase within 5 working days.  

CANCELLATIONS

Cancellations are only accepted before the order has been dispatched. If the order has been dispatched prior to the cancellation, we cannot cancel the transaction. The order will be considered valid and you, the Customer will remain liable for the full payment.